Thank you for choosing Fodostack for your product photography needs. We are dedicated to offering superior service and ensuring your complete satisfaction. Our refund policy is clear and designed to guarantee a transparent process for all parties involved.

1. Satisfaction Guarantee

At Fodostack, we offer a 100% satisfaction guarantee. If you're not fully satisfied with our photography services, you're entitled to a full refund, subject to the terms outlined below.

2. Refund Process

• Request: To initiate a refund, please contact us within 7 days of receiving your images, detailing the reasons for your dissatisfaction.
• Review: Once we receive your refund request, our team will review it. We might contact you to understand your concerns more deeply or to offer a solution that might address the issues you've pointed out.
• Refund Approval: If your request adheres to our refund policy criteria, we'll process the refund within 7 business days.

3. Image Rights upon Refund

If you are granted a refund:

• Retention of Images: You must agree not to use any of the images provided for any purpose. All rights and licenses granted to you for those images will be revoked immediately.
• Deletion: You must delete all digital copies of the images provided and destroy any physical copies produced.

4. Exclusions

Refunds will not be issued if:

• Misuse: We find evidence of misuse or fraudulent activities related to the images or the refund process.
• Outside Time Frame: Requests made after 7 days from receiving the images will not be entertained for a refund.

5. Contact

For inquiries regarding our refund policy or to initiate a refund request, please reach out to us at info@fodostack.com.

‍